My Starlink January Update: The Big Outage


Welcome to my regular monthly update on my Starlink internet experience. I live in Ontario, Canada at latitude roughly 44.5°N. I’ve had Starlink since March of 2022. Be sure to check out my installation tips and Starlink networking tips videos.

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  1. Hey Don I’m pretty sure after nearly 52 years I’m still in Beta too 😂. I can confirm from two Starlink owners that the snow melt feature works great! Thanks brother!

  2. Major outage probably caused by the ISS getting into a stare-down with the Starlink satellites before folding their cards and manoeuvring out of the way.

  3. I have been using Starlink in Northern New Brunswick for about 9 months and it works great, no problems whatsoever and very good and high speeds. Like your updates.

  4. Really appreciate your perspectives on Starlink, and have been following your updates since early 2021. We are in northern Ontario. Just received our own dish in early January 2022, and am very happy. I totally agree with your comments regarding how service is improving, and a total game changer in our view. I also like the continued focus on performance data – very helpful.

  5. Mr. Don, I have Starlink: I am not aware of any MAJOR long-term outages: I have no disconnects, but many no connections to the internet. (The internet is dead – not a disconnect, but inactive internet.) It's not a major issue, but I do notice these internet outages. My speeds have more or less become more stable/expected: about 225 down and about 40 up. I HAD speeds at 350 down and 70 up – but I'm not getting these speeds now. It''s still a billion times better than the GARBAGE service I had from the Town…you may recall my past email. Take care. YF in Northern Ontario.

  6. Not getting any snow, so I'll be turning that to off. Thanks for the updates. I have mine, and it gets fitted to my houseboat on Friday. Happy days.

  7. Why do we make the assumption there is an actual purpose built heating system??

    I believe there is no actual heating system, nothing more than residual heat from the transmitters.

    Before this update, it was simply a AGC system (auto gain control), whereby if received signal was diminished, for any reason, it would be assumed more transmitter power was required for the return trip due to weather/poor signal etc. This was completely automatic.

    Now after the update, we have three user options. Off, Automatic and Pre-Heat.

    Auto is simply the previously mentioned ACG system where the system makes its own judgement on transmitter power.

    Off is your power saving mode where folks living off grid will take the outage and move on with something else in their lives. The system will NOT increase transmitter power in this setting and you may have an outage or dropped packets.

    Pre-heat will leave the transmitters at full..or at least a higher output power. Hopefully preemptively keeping the dish face warm enough to prevent snow and ice built up.

    I say this for a number of reasons. But mainly because in every single tear down video I've watched, there is no trace of any heating system, heating elements, no coils…NOTHING. Further, if there was a heating system of some sort, it would need to be directly under the dish surface, on top of the rest of the electronics. This would be a signal impediment. Next is cost. This system is sold and used for the entire planet. Unless you're in the cold climate, a heating system is a waste of money. I would say most of the world, in fact would not need any method of heating the dish face.

    There is no heating system…it's residual heat from the transmitters. It is now user controllable.

    I would happily be proven wrong if someone can show me a tear down and point out this heating system.

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